After graduating from nursing school, Todd Livingston worked in the field before he realized his true calling was to work on the recruiting side of healthcare. Now as the division president of Medical Talent, he oversees a team of recruiters and salespeople focused on finding the right person for the right position.
Livingston has been in the business of healthcare recruiting for 18 years and owned his own staffing company for 10 years before joining Medical Talent. During that time he has worked on both sides of the matchmaking game, so he knows what both employers and healthcare professionals are looking for.
“Healthcare professionals want a recruiter who is 100 percent focused on them and who listens to exactly what they’re looking for,” he says.
For some, that priority is compensation. For others it might be geography or culture.
Lori Dean and her husband Steven, a nurse, have been traveling for two years. While she has enjoyed working as an x-ray tech for nearly two decades, she says they were looking for more money and great new places to experience. The team at Medical Talent has helped them achieve that.
“We just decide what states we want to visit, we give the recruiters a list, they look for jobs in those states, and we pick where we want to go the most,” Lori says.
Open and Honest Communication
While listening is important, Livingston says it’s just as important that his team say the right things.
“We don’t play shadow games with our people,” he says. “If we don’t have a job in the exact location they’re looking for, we tell them. But we also work hard to find each person exactly the role they’re looking for.”
Livingston says the secret to success is that as they’re building foundations, they’re also building expectations.
“From that first call, the process begins,” he says. “We let healthcare employees know what we expect from them, but we also show them what they can expect from us.”
This means being very thorough with job details, requirements, credentials and onboarding.
“We help our empoyees as much or as little as they want,” he says. “Some people want help with housing and others just want to know where to go and they handle it from there. But everybody knows they can call or text the Medical Talent team whenever they need something.”
Achieving Individual Goals
Livingston says his recruiters look at the type of facility and the experience and qualifications required for each position they’re filling.
“It’s critical that we make the right fit so that the employee can be successful,” he says. “Every employee has something valuable to offer. We need to make sure we protect both the employee and the employer by putting each candidate in the position that fits their abilities.”
The Medical Talent team also works with their travelers to help them achieve their long-term goals. “For example, if someone eventually wants to get a permanent job in one of our partner facilities, we’ll help then get the experience they need so they can come back and apply in the future,” Livingston says. “Or, we’ll put them in a smaller hospital so they can gradually stair-step their way up to the position they want.”
Lori says she’s pleased with the Medical Talent experience and how well the recruiting team is helping Steven and her achieve their goals.
“Medical Talent is more knowledgeable and responsive than other recruiters I’ve worked with,” she says. “If I have a question, they get right back to me. They’re my safety net. They never leave me hanging.”
“I’m like a sports agent,” Livingston says. “You’re the athlete and we want to get you the best possible position with the best package.”
Looking Ahead: What We’re Seeing
Livingston says COVID-19 has opened up a lot more options for healthcare professionals. “There are many states putting in for emergency licensing,” he says. “It’s up to us to stay current with where those opportunities are. For example, now someone with a Florida license can work in California.”
The Medical Talent team is starting to see more demand for OR professionals as hospitals start getting back to normal.
“When COVID hit, a lot of elective surgeries were pushed off, but those are coming back now,” he says. “You also have people who need to get their procedures done before the end of the year so they can meet their deductibles. That creates higher demand, more openings, and more opportunities for our employees.”
At the same time, hospitals and other medical facilities are gearing-up for flu season and a potential rise in COVID-19 cases. “Hospitals are preparing for the worst and many of them are letting us know their anticipated needs through the first of the year,” he says.
The Demand is There
Livingston and his team are now in the process of recruiting hard to fill all of these jobs. Let Livingston and the Medical Talent team help you meet your professional and personal goals. Visit talent-corp.com/medical-talent-worker-form/ to find out what opportunities are currently available and to join the Medical Talent team.